Innovative Solutions For The Business of Creating Memories
Every guest that visits your venue may not remember all the great offerings and experiences that they had, but they will remember the bad ones. We try to minimize these where we can with streamlined processes online and onsite. Whether this includes methods for making purchases, registering for programs, redeeming tickets, using memberships and/or entering your venue.
As an organization we try to understand your business processes and goals so we can help you move your operations to the next level.
How We Began
We are an Ohio based software company providing leading software solutions for cultural and amusement attractions worldwide.
In 2003 we started with the goal of providing an application that streamlines business operations for attractions. For many organizations, this means eliminating fragmented software environments and providing integrated, yet modular solutions that can interact with existing applications. Most importantly provide solutions that enable attractions to learn more about their guests and maximize potential revenues.
In order to bring these goals into fruition we worked with our parent company K&M International/Wild Republic and utilized their experience working with over 900 attractions worldwide. From years of research and consultations we developed FocusPoint360, the flagship product of our research.
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Our Team
We have an international team that covers operations across four continents, collaborating for both internal and client facing projects and presentations. Although we are all business professionals, we are also a team of runners, musicians, photographers, motorcycle enthusiasts, amateur mechanics, outdoor adventurers, and more.
We look for talented individuals and provide the tools and environment for them to grow and flourish.
What our clients have to say
KMIT has proven time and again that they are committed to providing the Texas State Aquarium with solutions to our point-of-sale needs. This determination is evident through their efforts to consistently upgrade their products to keep pace in a dynamic industry while simultaneously providing excellent customer service and making us feel like a valued client.
KMIT’s Focus Point 360 product has provided Woodland Park Zoo with quicker transaction times at the front entries for both ticket and membership sales, and a real-time integration for purchases made online (admission and membership) that are then ready for immediate scanning afterwards/upon guest’s arrival. The software system was incredibly adaptable with numerous types of hardware we had on hand and in use already, making for a smooth and less costly transition. The stability and consistency of the system’s day-to-day operation has been a dramatic change for us, for the better. When we do find we need emergency support from the KMIT team it is answered very quickly and handled and/or resolved well. The ongoing and dedicated support we have received from the entire KMIT team has been what stands out the most. Every single person you work with from KMIT is exceptional – smart, open-minded, dependable and a joy to work with. A large project like switching to a new software system isn’t ever going to be all smooth sailing, but KMIT’s willingness to listen, understand, and adjust to our needs when we felt there was a software shortcoming has been a very big plus.
Our relationship with KMIT is more than Customer/Vendor rather a partnership. Their dedication to working with us to better utilize the system as our business needs change has been invaluable. Every KMIT employee I have dealt with has been knowledgeable, courteous and friendly. The support you get after a job is done is the most valuable component of any system purchase and we certainly have it with KMIT.
After evaluating the different POS software options in the market, the Museo de Arte de Ponce choose KMIT POS, as it was the alternative that covered the Museum’s admissions management needs. Throughout the entire implementation process, the KMIT POS technical support team assisted us in a very professional way. They provided the necessary tools to run comparative/simultaneous testing in both the new and old software, allowing us to validate and reach our migration objectives. Up to date, the application has been a great asset to our institution. Additionally, the change in software did not required extensive training for our staff, due to KMIT POS simple and user-friendly interface.
KMIT has been wonderful to work with over the past few years. Their customer service far exceeds any expectations we have, each and every time! The software is user friendly, reports are easy to navigate and their consignment program is exactly what we need for our amusement parks.
Careers
We work with a variety of interesting organizations and individuals worldwide, providing technologies that enable them to better serve their guests and manage their operations.
Our products are designed for the needs of zoos, museums, aquariums, amusement attractions and tour based attractions. Whether you are a member of our business development, client services or application development team, you will find yourself surrounded by a fun group that enjoys collaboration and open communication. We value these as integral components to our success and growth as an organization.
Our Partners
