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Integrated Sales & Guest Management Solutions for Tour Based Attractions

Improve the guest, member and group visitor experience

KMIT solution’s FocusPoint360 is designed to help venues learn more about their visitors, the activities they take part in, and items purchased, Our turnkey solutions help you view data across sales outlets to make better decisions.

Real Time Integration with the Point of Sale

Sell products onsite and online.  Utilize real time communication between the Point of Sale and eCommerce site to manage program capacities and availability.

Consignment Ticket Sales

Utilize options to manage our consignment ticket sales via print or our web portal for ticket resellers.

Manage the process of selling tickets to third parties. Customize ticket printing, set ticket IDs, manage customer accounts and track commissions and redemption of tickets sold.

Detailed Reporting

Utilize several standard reports providing clear view of guest activity within your venue. User configurable reports empower staff to manage sorting and filtering options for data mining and export with a few simple keystrokes.

Our reporting interface has a low training curve and is accompanied by web manuals and live support. Optional interface with third party tools like Microsoft Business Intelligence tools are available

Let us help you find the right solution for your needs

Ticketing and Special Events

Sell a variety of tickets from general admissions to special events with time and capacity controls. Up-sell and cross-sell various options such as membership or combo tickets for redemption onsite. Utilize registration forms for events.

The ticketing module interfaces with membership,  group sales and bookings. Users can also utilize print at home and mobile ticket features for ease of use

Membership Management

Membership with FocusPoint360 provides you the ability to more accurately track member attendance and view your member purchase and visitation trends.

Run the membership module independently, or fully integrate with FocusPoint360 Admissions & Ticketing, Group Sales, Kiosk, Retail, Food, E-Commerce, Education and Facility Rental offerings.

Process new purchases, gift memberships, ticket-member upgrades and integrate with third party tools for donation, CRM and email marketing functionality.

Group Sales

More accurately process and manage group reservations in FocusPoint360. Sell items across multiple areas of business including tickets, retail, food and events. Group reservations are posted to an internal calendar with options to view of dashboard of upcoming activities. Utilize a variety of features including group ratio management and configurable payment options based on end user group types.

Web features for group sales enable staff to process group sales requests or complete bookings. Full booking features provide features for up-selling, user configurable forms and payment options.

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Education, Facility Rental Bookings and Resource Management

Users will find the ability to handle various types of advanced reservations for guests. Create and manage education programs, facility rentals and their associated resources, confirmation forms,  waivers, add-on items and payment options.

In addition to this, you have the ability to interface with other FocusPoint360 modules. Reservation are shared with internal reporting and can be shared with calendar systems for staff management.

Responsive Web Design E-Commerce

eCommerce sites that render to a variety of devices, from phone to tablet and desktop.

Users have the ability to sell tickets, memberships, education programs, special events, process group sales, sponsorships and collect donations. Promos, discounts, up-sell/cross-sell and in-house advertising provide venue staff with means to control their offers and incentives.

Guests can receive their membership cards and admissions tickets directly to their mobile devices. Guests also receive their purchase tickets, memberships and confirmations in their email inbox.

Self-Service Kiosks

Add a little automation to your sales processes and shorten lines. Self-Service kiosks are available for admissions and food & beverage. Monitor your kiosks with centralized reporting and management.

Affilifate Pages

Expand your sales reach. Provide affiliates  partners tools for  unique branded links with their negotiated pricing. Track sales activity,  performance as part of your sales & marketing efforts. 

Food & Beverage with Inventory Management

Sell an assortment of food products with special discounts and promos available for guest to redeem.  Inventory Management controls can be down to the menu item or the components your recipes. 

Manage inventory for multiple locations and interface with other KMIT modules such as Bookings, Group Sales and Membership.  Sell products on your self-service kiosks, POS workstations or tablets. Manage product product availability, serving times, Combo up-sell features and more.

Retail & Inventory Management

Sell products with special discounts and promos available for guests to redeem.  Manage inventory for multiple sales locations and interface with other modules such as Membership, Group Sales and Bookings

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E-Commerce & Self Service Kiosk Design Services

KMIT Solution’s team of designers will ensure that your brand is well represented in customer facing areas. We provide design services and ongoing support as your needs and marketing changes over time.

Capture Donations

Handle a variety of donations, from the simple round up online and onsite, to fixed and open dollar amounts. Donations can be sent to their own specific GL accounts and tracked by user and/or organization

Go Cashless

Enable your guests to make payments without the need to carry credit cards and cash around your venue.  Load payments on a gift card, wrist band or as credit to be used throughout your property. Provide guests with the option to link gift cards to their memberships/season passes.

Issue funds, reload cards, check balances and even provide access to third party systems to help streamline the guest experience onsite and online.

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